HVAC Customer Service Handbook 4th Edition by Steve Coscia

Special Price $26.95 Regular Price $29.95

In stock

Product Code

9780989754088

New 4th Edition - 60% of the text is revised and rewritten.

Taught at more than 120 colleges in the USA and Canada! Thousands sold worldwide! This Customer Service Handbook is an industry BEST-SELLER!

You Get:

Money-making scripts for handling every service situation imaginable.

The secrets and inside tips to retain and grow your customer base.

Anecdotes based on case-studies and field work.

Additional Features:

Extensive flowcharts designed to simplify your service operation.

Interactive crossword to insure information retention.

Publisher/Edition: Coscia Communications/4th Ed./2015/ISBN No. 9780989754088

More Information
Price	$29.95
Customer Service	Customer Service We're Here To Help Call us anytime during our customer service hours... Monday through Friday - 8:30 am to 4:30 pm (Pacific) Saturday - 10am to 4pm (Pacific) Order Questions: TOLL FREE, 800-273-7375 (Outside the U.S. call 818-887-7828). Our Address: 8001 Canoga Avenue Canoga Park, CA 91304 US Phone: 800-275-2665 E-mail: sales@buildersbook.com Fax Your Order 818-887-7990 Print Our Fax Order Form
Description	New 4th Edition - 60% of the text is revised and rewritten. Taught at more than 120 colleges in the USA and Canada! Thousands sold worldwide! This Customer Service Handbook is an industry BEST-SELLER! You Get: Money-making scripts for handling every service situation imaginable. The secrets and inside tips to retain and grow your customer base. Anecdotes based on case-studies and field work. Additional Features: Extensive flowcharts designed to simplify your service operation. Interactive crossword to insure information retention. Publisher/Edition: Coscia Communications/4th Ed./2015/ISBN No. 9780989754088

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