Maintenance Benchmarking and Best Practices by Ralph W. Peters
Special Price $72.90 Regular Price $81.00
In stock
Product Code
0071463399
Maintenance Benchmarking and Best Practices is a powerful results-generating guide that offers a unique profit-oriented benchmarking/best practices roadmap called the Maintenance Operations Scorecard. Specifically designed for maintenance supervisors and managers, this innovative roadmap enables them to: Develop a strategic plan of action for implementing "Best Practices;" Define tactical plans and operational plans of action; Define key performance measures, especially those that will validate projected benefits; Measure benefits and validate ROI; and, Maintain a continuous reliability improvement process. 566 pp.
Maintenance Benchmarking and Best Practices - Table of Contents:
- Preface
- Acknowledgments
- Introduction
- Part 1: Maximizing Maintenance Best Practices with a Profit-Centered Approach
- A Profit- and Customer-Centered Maintenance Strategy
- Key Requirements for Profit- and Customer-Centered Maintenance
- Four Real Maintenance Challenges We All Face
- Part 2: Determining Where You Are as a Profit- and Customer-Centered Maintenance Operation: The Scoreboard for Maintenance Excellence
- The Scoreboard for Maintenance Excellence
- Guidelines for Conducting a Scoreboard for Maintenance Excellence Assessment
- Strategy for Developing a Corporate-Wide Scoreboard
- Case Study: The Scoreboard Self-Assessment: Just Do It!
- Part 3: Developing Your CMMS as a True Maintenance Business Management System
- Maximizing the Value of CMMS for Profit-Centered Maintenance
- CMMS Functional Requirements That Support the Business of Maintenance
- Case Study: Quantitative and Qualitative Factors for CMMS Selection
- Maximizing Your IT Investment with the CMMS Benchmarking System
- Case Study: Effective CMMS Plus Best Practices: A Powerful Combination for Profit at Argentina's Largest Steel Maker
- Part 4: The Profit- and Customer-Centered Maintenance Operation
- Improving Craft Productivity: An Essential Strategy for Profit and Customer Service
- Introducing OCE as a New Buzzword: The Overall Craft Effectiveness (OCE) Factor
- The ACE Team Benchmarking Process: A New Benchmarking Tool
- Profit- and Customer-Centered Best Practices
- Maintenance Quality and Customer Service
- Case Study--Critical Asset Facilitation: A Lesson Learned at Boeing Commercial Airplane Group
- PRIDE in Ownership with Operator-Based Maintenance
- Case Study: Developing an Effective Preventive Maintenance Strategy
- Today's Predictive Maintenance Technology: Key to Continuous Reliability Improvement
- Auto Identification Strategies to Support Maintenance Storeroom Excellence
- Case Study: Planning for Maintenance Excellence in Action at Lucent Technologies
- Part 5: Validating Best Practice Results with the Maintenance Excellence Index
- Determine and Quantify Benefits and Gained Value
- Developing Your Maintenance Index to Validate Results
- Nontraditional Return on Investment for Improving Your Maintenance Return on Investment
- Part 6: The Journey Toward Maintenance Excellence
- Developing and Implementing a Profit-Centered Action Plan
- Achieving PRIDE in Maintenance
- The Journey Toward Maintenance Excellence: Where Will You Go Now?
- APPENDIX A: THE SCOREBOARD FOR MAINTENANCE EXCELLENCE
- APPENDIX B: THE CMMS BENCHMARKING SYSTEM
- APPENDIX C: CMMS FUNCTIONALITY RATING CHECKLIST
- APPENDIX D: CASE STUDY: WHAT DO YOUR CRAFTS THINK ABOUT CMMS?
- APPENDIX E: MAINTENANCE EXCELLENCE GLOSSARY
- APPENDIX F: MAINTENANCE EXCELLENCE STRATEGY TEAM CHARTER EXAMPLE
- APPENDIX G: ACE TEAM BENCHMARKING TEAM CHARTER EXAMPLE
- APPENDIX H: ACE TEAM FORMS
- APPENDIX I: OEE AND MAINTENANCE 5S FORMS
- APPENDIX J: CUSTOMER SERVICE POCKET PAL EXAMPLE
- APPENDIX K: A 1999 VISION OF MAINTENANCE AT THE MILLENNIUM: REVISITED IN 2006
- APPENDIX L: COMPARISON OF SCOREBOARDS
- INDEX
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| Description | Maintenance Benchmarking and Best Practices is a powerful results-generating guide that offers a unique profit-oriented benchmarking/best practices roadmap called the Maintenance Operations Scorecard. Specifically designed for maintenance supervisors and managers, this innovative roadmap enables them to: Develop a strategic plan of action for implementing "Best Practices;" Define tactical plans and operational plans of action; Define key performance measures, especially those that will validate projected benefits; Measure benefits and validate ROI; and, Maintain a continuous reliability improvement process. 566 pp. Maintenance Benchmarking and Best Practices - Table of Contents:
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