Managing Your Most Difficult Customers by Dennis J. Rourke
Good customer care means happier customers and increased referrals. It's now easier than ever for disgruntled homeowners to voice their discontent.
Stop bad press before it starts by making every employee accountable for good customer care. Learn how to make every customer a happy customer with this great new book.)
Published/Edition: 2003. ISBN/00167
| Price | $39.95 |
|---|---|
| Customer Service | Customer ServiceWe're Here To Help Call us anytime during our customer service hours... Monday through Friday - 8:30 am to 4:30 pm (Pacific) Order Questions: TOLL FREE, 800-273-7375 (Outside the U.S. call 818-887-7828). Our Address: 8001 Canoga Avenue Canoga Park, CA 91304 US Phone: 800-275-2665 E-mail: sales@buildersbook.com
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| Description | Managing Your Most Difficult Customers by Dennis J. Rourke by NAHB. Good customer care means happier customers and increased referrals. It's now easier than ever for disgruntled homeowners to voice their discontent. Stop bad press before it starts by making every employee accountable for good customer care. Learn how to make every customer a happy customer with this great new book.) Published/Edition: 2003. ISBN/00167 |
